6:00 - 7:00 PM - FSC Property - Learn the power of FSC property system - 1 hour CE credit will be provided.
7:00 PM - Dinner
7:00 – 9:00 PM - Meeting
How can CLV help you?
CLV (Customer Lifetime Value) is the monetary measurement on a customer relationship. As a result, CLV is becoming a cornerstone measurement in several leading companies and is helping measure and manage customer strategy at a fundamental level. At QMS, we can help you develop a powerful customer strategy based on CLV analytics.
Speaker: Scott A. Boren, Quantum Sight Marketing
Special Guest Speaker:
Richard Angel, Regional SIU Manager for Infinity Insurance
Rick retired from law enforcement after 12 years after receiving serious injuries while arresting a drug dealer.
In the early 90's Rick worked as a consultant to Fireman's Fund
, Sedgwick James
, and self insured companies like McDonnell Douglas and Kraft Foods. He assisted in developing their anti-fraud (SIU's) and workers' compensation fraud programs in California, Illinois, and Missouri.
Rick worked for Progressive Insurance
for eight years managing their fraud program in the western 27 states. He managed the Financial Crimes Unit for American Express
prior to joining Infinity.
Rick has testified before the US Congress
relative to fraud issues in government programs. He has also testified before the CA State Senate Insurance Committee and before the Department of Insurance Fraud Division. Rick is the former president of IASIU
, the International Association of Special Investigators, and he has served in the past on the San Diego District Attorney's
advisory board. He has served as an instructor at the San Diego Police Academy
and he has lectured nationally on fraud related topics. Rick has additionally served on the CA Chiropractic Board Fraud committee and the CA Governor's Workers' Compensation Fraud Reform Committee.
Thursday, August 18th
6:00 – 9:00 PM
Dave & Buster's
20 City Boulevard West, Bldg. G Suite 1
Orange, CA 92868
Directions - click here
$25.00 - Online Member Registration
$30.00 - Online Guest Registration
$35.00 - Company/Vendor registration