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BIG Meeting - Customer Lifetime Value!

  • 18 Aug 2011
  • 6:00 PM - 9:00 PM
  • Dave & Buster's at "The Block" Orange, CA

Registration

  • Includes dinner and entry into the event.
  • Company/Vendor Door Prize Sponsor - $50.00

    Gain company recognition at our association meeting by contributing to the meeting door prize.

Registration is closed

Event Schedule:

6:00 - 7:00 PM -  FSC Property - Learn the power of FSC property system - 1 hour CE credit will be provided.

7:00 PM - Dinner

7:00 – 9:00 PM - Meeting

How can CLV help you?

CLV (Customer Lifetime Value) is the monetary measurement on a customer relationship. As a result, CLV is becoming a cornerstone measurement in several leading companies and is helping measure and manage customer strategy at a fundamental level. At QMS, we can help you develop a powerful customer strategy based on CLV analytics.

Speaker: Scott A. Boren, Quantum Sight Marketing

 
Special Guest Speaker:

Richard Angel, Regional SIU Manager for Infinity Insurance
 

Rick retired from law enforcement after 12 years after receiving serious injuries while arresting a drug dealer.

In the early 90's Rick worked as a consultant to Fireman's Fund, Traveler's, Sedgwick James, CIGNA, and self insured companies like McDonnell Douglas and Kraft Foods.  He assisted in developing their anti-fraud (SIU's) and workers' compensation fraud programs in California, Illinois, and Missouri.

Rick worked for Progressive Insurance for eight years managing their fraud program in the western 27 states.  He managed the Financial Crimes Unit for American Express prior to joining Infinity.

Rick has testified before the US Congress relative to fraud issues in government programs.  He has also testified before the CA State Senate Insurance Committee and before the Department of Insurance Fraud Division.  Rick is the former president of IASIU, the International Association of Special Investigators, and he has served in the past on the San Diego District Attorney's advisory board.  He has served as an instructor at the San Diego Police Academy and he has lectured nationally on fraud related topics.  Rick has additionally served on the CA Chiropractic Board Fraud committee and the CA Governor's Workers' Compensation Fraud Reform Committee.
 

When:
Thursday, August 18th
6:00 – 9:00 PM


Where:

Dave & Buster's

20 City Boulevard West, Bldg. G Suite 1
Orange, CA 92868
(714) 769-1515

Directions - click here

Price:
$25.00 - Online Member Registration
$30.00 - Online Guest Registration

$35.00 - Company/Vendor registration

 
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